Terms of Service

Obcervation is an intelligence layer that monitors organizations against a mandate you define and surfaces relevant changes, dossiers, and recommended next moves. It is designed to inform your decisions and to push findings into the tools you already use — it is not a system of record and is not intended to replace your CRM or your own judgment.

We may add, change, or remove features over time. We aim to give reasonable notice of material changes that reduce core functionality.

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your registration information, for keeping your credentials secure, and for all activity that occurs under your account and workspace. Notify us promptly at hello@obcera.com if you suspect unauthorized use.

• Paid plans are offered on a subscription basis, billed monthly or annually as shown at checkout. Annual plans are paid upfront.
• Eligible plans include a free trial. If you do not cancel before the trial ends, the subscription begins and the applicable fee is charged.
• Payments are processed by our third-party payment processor, Stripe. We do not store your full payment card details.
• Subscriptions renew automatically until cancelled. You may cancel future renewal at any time; access continues through the end of the period you have already paid for.
• Except where required by law, fees are non-refundable and partial periods are not prorated on cancellation.
• We may change pricing on renewal with advance notice.

You agree not to, and not to permit others to:

• use the service to violate applicable law, or others' privacy or intellectual-property rights;
• send unsolicited communications in violation of anti-spam or data-protection laws;
• reverse engineer, scrape, resell, or build a competing product from the service or its data;
• circumvent usage limits, security controls, or access restrictions;
• upload malware or interfere with the integrity or performance of the service.

You retain ownership of the mandates, notes, contacts, and other content you submit ("Your Content"). You grant us a limited license to host and process Your Content solely to provide and improve the service. You are responsible for ensuring you have a lawful basis to collect and process the business and contact information you research or import, and for your use of any findings — including outreach — in compliance with applicable law.

Obcervation aggregates and interprets information from public and third-party sources, including automated and AI-assisted analysis. Findings may be incomplete, out of date, or inaccurate. They are provided for your information only and do not constitute legal, financial, investment, or professional advice. You are responsible for verifying material facts before you rely on or act on them.

The service relies on and may integrate with third-party providers (for example, hosting, payments, AI processing, and CRM connectors). Your use of a third-party integration is governed by that provider's terms, and we are not responsible for third-party services.

The service, including its software, design, and content (excluding Your Content), is owned by Obcera and its licensors and is protected by intellectual-property laws. We grant you a non-exclusive, non-transferable right to use the service during your subscription, subject to these Terms.

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty as to the accuracy, completeness, or timeliness of intelligence or data. We do not warrant that the service will be uninterrupted or error-free.

To the maximum extent permitted by law, Obcera will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total aggregate liability arising out of or relating to the service will not exceed the amounts you paid to us for the service in the twelve months preceding the event giving rise to the claim.

You agree to indemnify and hold harmless Obcera from claims, damages, and expenses arising out of Your Content, your use of the service, or your violation of these Terms or applicable law.

These Terms apply while you use the service. You may stop using the service and cancel at any time. We may suspend or terminate access if you materially breach these Terms or use the service in a way that creates risk or legal exposure. On termination, your right to use the service ends; sections that by their nature should survive will survive.

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the service after changes take effect constitutes acceptance.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The exclusive venue for disputes will be the state or federal courts located in Delaware, unless applicable law requires otherwise.

Questions about these Terms? Contact Obcera LLC at hello@obcera.com. These Terms are effective as of August 5, 2026.